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Terms of Service

Terms and Conditions of Service

Welcome to homeoculture.in (referred to as the “Website,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of the Website and the purchase of any products or services available through it. By accessing or using the Website, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree to these Terms, you must not use the Website.


1. General Conditions

1.1 Use of the Website

  • You must be at least 18 years of age or have the consent of a parent or guardian to use this Website and place orders.

  • You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.

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2. Orders, Pricing, and Payment

2.1 Product Availability and Pricing

  • All orders are subject to acceptance and availability.

  • Product prices are subject to change without prior notice. The price you pay is the one displayed at the time you place your order.

  • 2.2 Order Acceptance

  • Your receipt of an electronic or other form of order confirmation does not signify our final acceptance of your order, nor does it constitute confirmation of our offer to sell.

  • We reserve the right at any time after receipt of your order to accept or decline your order for any reason, including limitations on quantities available, inaccuracies in product or pricing information, or issues identified by our credit and fraud avoidance department.

2.3 Payment

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Website.

  • We use third-party payment gateways for processing payments. We are not responsible for any failures or delays in payment processing.


3. Shipping, Delivery, and Risk

3.1 Delivery

  • We aim to dispatch products within the time frame specified on the Website, but delivery times are estimates and not guarantees.

  • Delivery is performed by third-party courier or logistics partners. Any delays caused by the courier, unforeseen circumstances, or factors beyond our control (such as natural calamities, strikes, etc.) are not our liability.

3.2 Risk of Loss

  • The risk of loss or damage to the products passes to you upon our delivery to the courier/logistics partner.

  • Any claim for damage or missing products must be reported to us within 24 hours of receipt of the package, along with video evidence of the damaged package and contents.


4. Cancellation, Returns, and Refunds

4.1 Order Cancellation

  • You may cancel your order only before it has been dispatched. Once the order has been processed for shipping, cancellation is not possible.

4.2 Returns

  • Returns may be accepted only for products that are damaged, expired, or incorrectly shipped by us, provided they are reported within the timeline mentioned in Section 3.2.

4.3 Refunds

  • Refunds for cancelled orders will be processed within a reasonable time and credited back to the original method of payment.

  • Refunds for accepted returns will be processed after the product is received, inspected, and confirmed to be eligible for a refund. We reserve the right to deny a refund if the returned product is not in its original, sealed, and saleable condition.


5. Intellectual Property Rights

  • All content on the Website, including text, graphics, logos, images, product names, and software, is the property of homeoculture.in or its content suppliers and is protected by Indian and international copyright and intellectual property laws.

  • You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without express written permission from us.


6. Limitation of Liability

To the fullest extent permitted by law, homeoculture.in, its directors, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to, use of, or inability to access or use the Website; (b) any conduct or content of any third party on the Website; (c) any content obtained from the Website; and (d) unauthorized access, use, or alteration of your transmissions or content.

 

7. Governing Law and Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of India.

  • Any dispute or claim arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Delhi


8. Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.